Remote Support

Remote Support - Forget about hours or days of downtime for certain issues. Forget about the cost of an onsite service call for a simple fix. The days of dispatching a tech to your office for every problem you encounter are long gone. Quick, affordable support for all of your IT problems is just a click away!

New Jersey Computers has an affordable solution for most issues and common inconveniences. We offer a full range of remote assistance services. If you have an issue with your business computer and don't want to arrange for an onsite visit, simply contact us and we arrange a remote session. When both parties are ready, we will walk you through the thirty second process of connecting us to your PC and can immediately start working to resolve your issue while you watch or grab a cup of coffee. When the job is complete and the connection is terminated, we no longer have access to your computer again until such time as you request a new appointment. This service is included in many maintenance and support contracts and is also available on a first come first served, "call us when you need us" basis. Regardless of your method of payment or contract status, this service is always available, affordable and much more convenient than scheduling an appointment for an onsite visit.

For clients under contract, we can create a secure and permanent remote connection to your Windows Server(s) and desktops for emergency service or remote maintenance. This enables us to respond more quickly to emergencies and to perform processor intensive tasks during times when network traffic is lighter.

Contact us for more information on our remote assistance services orclick here to get support now!